We offer FREE STANDARD SHIPPING to all addresses in Minnesota. Just check out as normal and the shipping fee will be deducted.
- Orders placed Monday-Friday excluding holidays, will ship within 24 hours pending availability and credit verification.
- Orders placed on Saturday or Sunday will ship on the following Monday. Equation will contact you with a follow-up email if the merchandise you have selected is not currently in stock or if we need additional identification provided for credit verification.
OUT-OF-STOCK ITEMS & SPECIAL ORDERING
While we attempt to keep our site as current as possible, occasionally items may be out-of-stock. If an item you have ordered is not available for purchase, we will notify you by e-mail or phone.
If you are interested in an item that is out-of-stock in your preferred size/color, please e-mail or call our Customer Care line at 952.567.7399, and we will let you know if the item will be restocked or if it is available for special order.
- Place your order and checkout as normal-your credit card will not be charged until it is on its way to you.
- Your order will be given priority and will be the first to ship. Pre-order usually takes around two weeks to ship, if the delivery date changes or takes longer than 2 weeks, we will notify you by mail or phone.
- Canceled and returned pre-orders are accepted but for online store credits only. No refunds. We will be happy to provide an exchange for a different size if available.
- For specific questions, please write to firstname.lastname@example.org
A refused shipment occurs when the customer refuses to accept the package during a delivery attempt. Customers who refuse delivery will be assessed shipping charges for both ways to cover return shipping This cost will be passed along to the customer in the form of a deduction from the total credit due to the customer. In addition, refused shipments may be considered an unauthorized return and subject to the policies thereof.