Thatch Jessa Lock Necklace

Please note: all items must be postmarked within 7 days of return approval. We will not be able to process the return outside of this window. If you received free shipping on the original order, a $10 return shipping fee will be deducted from your refund. Once we process your return please allow 7 business days for your bank to post the refund to your account. You will receive an email when we've processed your refund, so you know it's on the way. 

FULL PRICED MERCHANDISE

Returns will be accepted within 10 days of original purchase date, items must be postmarked within 7 days of return approval date. After 7 days, refund will be issued in store credit only.

PROMO CODE SALES & SALE MERCHANDISE

Items may be returned for store credit only within 10 days of original purchase date.  

FINAL SALE

Items purchased with 50% off or more discount are considered as final sale and cannot be returned for any reason.

INTERNATIONAL ORDERS  

All international orders are subject to the above conditions. However, we will not be able to provide return shipping label. Please use a traceable method when shipping back to us.  Any duties and taxes paid are not refundable. 

Please send to the follow address: 

EQUATION 

Attn: Returns

5045 France Ave S

Minneapolis MN USA

EXCHANGES if you wish to exchange for different item or size, please click the exchage button and follow the instruction when submitting the request. 

IN-STORE RETURN POLICY

Returns for STORE CREDIT ONLY on full priced, unworn, unwashed and unaltered items within 10 days of purchase. All SALE items, jewelry, accessories, swimsuit, and special orders are FINAL SALE and are not eligible for return/exchange.