We want you to love your purchase. If you’re not completely satisfied, we’re happy to help. Refunds are offered on eligible full-price merchandise returned within 7 days of the delivery date.
Full-Price Items
Upon inspection and approval, refunds for eligible full-price items will be issued to the original payment method within 5–7 business days.
Promotion & Sale Merchandise (Under 50% Off)
Items purchased with a promotion code or on sale under 50% off are eligible for exchange or store credit only.
Refunds are not offered for these items.
Final Sale Items
The following items are FINAL SALE and not eligible for return, exchange, or store credit:
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Sale merchandise discounted 50% off or more
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Lingerie, bodysuits, swimwear, personal care products, perfume, candles, earrings, and hair accessories (for hygiene and safety reasons)
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Items marked as “Final Sale”
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International orders, special orders, and sale items purchased in-store
